Vectoring - Automated Number Identification
Ever wanted to be able to echo a calling party’s phone number back to them, in much the same way a telco-provided ANI/ALI line does? Here’s a way to do it using the ANI as presented to your PBX by the PSTN.
There are a lot of vector steps, and a lot of announcements required. For the announcements specifically – the announcements that are named with only digits are simply those spoken digits (I haven’t bothered customizing this for inflection). The announcement named “ani_response” is a message to the effect of “Your telephone number is: “.
I’m hoping that this will be self-explanatory to a lot of you – but I’m more than willing to answer any questions anyone might have, or to try to clarify what happens and when. Feel free to get in touch.
list announcement Page x
ANNOUNCEMENTS/AUDIO SOURCES
Announcement Source Num of
Extension Type Name Pt/Bd/Grp Files
6989 integrated ani_response G2 2
6990 integrated 0 G2 2
6991 integrated 1 G2 2
6992 integrated 2 G2 2
6993 integrated 3 G2 2
6994 integrated 4 G2 2
6995 integrated 5 G2 2
6996 integrated 6 G2 2
6997 integrated 7 G2 2
6998 integrated 8 G2 2
6999 integrated 9 G2 2
61160 integrated 740569 G2 2
61161 integrated 740652 G2 2
61162 integrated 740653 G2 2
61163 integrated 740654 G2 2
61164 integrated 740681 G2 2
61165 integrated 740687 G2 2
61166 integrated 740689 G2 2
list vdn 7995
VECTOR DIRECTORY NUMBERS
Evnt
VDN Vec Orig Noti
Name (22 characters) Ext/Skills Ovr COR TN PRT Num Meas Annc Adj
ANIResp 7995 n 1 1 V 160 none
display vdn 7995 Page 1 of 3
VECTOR DIRECTORY NUMBER
Extension: 7995
Name*: ANIResp
Destination: Vector Number 160
Attendant Vectoring? n
Meet-me Conferencing? n
Allow VDN Override? n
COR: 1
TN*: 1
Measured: none
VDN of Origin Annc. Extension*:
1st Skill*:
2nd Skill*:
3rd Skill*:
* Follows VDN Override Rules
display vdn 7995 Page 2 of 3
VECTOR DIRECTORY NUMBER
AUDIX Name:
Return Destination*:
VDN Timed ACW Interval*: After Xfer or Held Call Drops*? n
BSR Application*:
BSR Available Agent Strategy*: 1st-found Used for BSR Polling? n
BSR Tie Strategy*: system
Observe on Agent Answer? n
Send VDN as Called Ringing Name Over QSIG? n
Display VDN for Route-To DAC*? n
VDN Override for ASAI Messages*: no
BSR Local Treatment*? n
Reporting for PC or POM Calls? n
Pass Prefixed CPN to VDN/Vector*? system
* Follows VDN Override Rules
display vdn 7995 Page 3 of 3
VECTOR DIRECTORY NUMBER
VDN VARIABLES*
Var Description Assignment
V1
V2
V3
V4
V5
V6
V7
V8
V9
VDN Time-Zone Offset*: + 00:00
Daylight Saving Rule*: system
Use VDN Time Zone For Holiday Vectoring*? n
Apply Ringback for Auto Answer calls*? y
* Follows VDN Override Rules
display vector 160 Page x
CALL VECTOR
Number: 160 Name: ANIResp-1
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 2 secs hearing ringback
02 announcement 6989
03 set B = V4 ADD none
04 goto step 41 if B = 740652+
05 goto step 45 if B = 740569+
06 goto step 49 if B = 740653+
07 goto step 53 if B = 740654+
08 goto step 19 if B = 1+
09 goto step 21 if B = 2+
10 goto step 23 if B = 3+
11 goto step 25 if B = 4+
12 goto step 27 if B = 5+
13 goto step 29 if B = 6+
14 goto step 31 if B = 7+
15 goto step 33 if B = 8+
16 goto step 35 if B = 9+
17 goto step 37 if B = 0+
18 stop
19 announcement 6991
20 goto vector 161 @step 1 if unconditionally
21 announcement 6992
22 goto vector 161 @step 1 if unconditionally
23 announcement 6993
24 goto vector 161 @step 1 if unconditionally
25 announcement 6994
26 goto vector 161 @step 1 if unconditionally
27 announcement 6995
28 goto vector 161 @step 1 if unconditionally
29 announcement 6996
30 goto vector 161 @step 1 if unconditionally
31 announcement 6997
32 goto vector 161 @step 1 if unconditionally
33 announcement 6998
34 goto vector 161 @step 1 if unconditionally
35 announcement 6999
36 goto vector 161 @step 1 if unconditionally
37 announcement 6990
38 goto vector 161 @step 1 if unconditionally
39 stop
40
41 # begins with 740-652
42 announcement 61161
43 goto vector 166 @step 1 if unconditionally
44 stop
45 # begins with 740-569
46 announcement 61160
47 goto vector 166 @step 1 if unconditionally
48 stop
49 # begins with 740-653
50 announcement 61162
51 goto vector 166 @step 1 if unconditionally
52 stop
53 # begins with 740-654
54 announcement 61163
55 goto vector 166 @step 1 if unconditionally
56 stop
display vector 161 Page x
CALL VECTOR
Number: 161 Name: ANIResp-2
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ?1+
04 goto step 16 if ani = ?2+
05 goto step 18 if ani = ?3+
06 goto step 20 if ani = ?4+
07 goto step 22 if ani = ?5+
08 goto step 24 if ani = ?6+
09 goto step 26 if ani = ?7+
10 goto step 28 if ani = ?8+
11 goto step 30 if ani = ?9+
12 goto step 32 if ani = ?0+
13 stop
14 announcement 6991
15 goto vector 162 @step 1 if unconditionally
16 announcement 6992
17 goto vector 162 @step 1 if unconditionally
18 announcement 6993
19 goto vector 162 @step 1 if unconditionally
20 announcement 6994
21 goto vector 162 @step 1 if unconditionally
22 announcement 6995
23 goto vector 162 @step 1 if unconditionally
24 announcement 6996
25 goto vector 162 @step 1 if unconditionally
26 announcement 6997
27 goto vector 162 @step 1 if unconditionally
28 announcement 6998
29 goto vector 162 @step 1 if unconditionally
30 announcement 6999
31 goto vector 162 @step 1 if unconditionally
32 announcement 6990
33 goto vector 162 @step 1 if unconditionally
34 stop
display vector 162 Page x
CALL VECTOR
Number: 162 Name: ANIResp-3
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ??1+
04 goto step 16 if ani = ??2+
05 goto step 18 if ani = ??3+
06 goto step 20 if ani = ??4+
07 goto step 22 if ani = ??5+
08 goto step 24 if ani = ??6+
09 goto step 26 if ani = ??7+
10 goto step 28 if ani = ??8+
11 goto step 30 if ani = ??9+
12 goto step 32 if ani = ??0+
13 stop
14 announcement 6991
15 goto vector 163 @step 1 if unconditionally
16 announcement 6992
17 goto vector 163 @step 1 if unconditionally
18 announcement 6993
19 goto vector 163 @step 1 if unconditionally
20 announcement 6994
21 goto vector 163 @step 1 if unconditionally
22 announcement 6995
23 goto vector 163 @step 1 if unconditionally
24 announcement 6996
25 goto vector 163 @step 1 if unconditionally
26 announcement 6997
27 goto vector 163 @step 1 if unconditionally
28 announcement 6998
29 goto vector 163 @step 1 if unconditionally
30 announcement 6999
31 goto vector 163 @step 1 if unconditionally
32 announcement 6990
33 goto vector 163 @step 1 if unconditionally
34 stop
display vector 163 Page x
CALL VECTOR
Number: 163 Name: ANIResp-4
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ???1+
04 goto step 16 if ani = ???2+
05 goto step 18 if ani = ???3+
06 goto step 20 if ani = ???4+
07 goto step 22 if ani = ???5+
08 goto step 24 if ani = ???6+
09 goto step 26 if ani = ???7+
10 goto step 28 if ani = ???8+
11 goto step 30 if ani = ???9+
12 goto step 32 if ani = ???0+
13 stop
14 announcement 6991
15 goto vector 164 @step 1 if unconditionally
16 announcement 6992
17 goto vector 164 @step 1 if unconditionally
18 announcement 6993
19 goto vector 164 @step 1 if unconditionally
20 announcement 6994
21 goto vector 164 @step 1 if unconditionally
22 announcement 6995
23 goto vector 164 @step 1 if unconditionally
24 announcement 6996
25 goto vector 164 @step 1 if unconditionally
26 announcement 6997
27 goto vector 164 @step 1 if unconditionally
28 announcement 6998
29 goto vector 164 @step 1 if unconditionally
30 announcement 6999
31 goto vector 164 @step 1 if unconditionally
32 announcement 6990
33 goto vector 164 @step 1 if unconditionally
34 stop
display vector 164 Page x
CALL VECTOR
Number: 164 Name: ANIResp-5
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ????1+
04 goto step 16 if ani = ????2+
05 goto step 18 if ani = ????3+
06 goto step 20 if ani = ????4+
07 goto step 22 if ani = ????5+
08 goto step 24 if ani = ????6+
09 goto step 26 if ani = ????7+
10 goto step 28 if ani = ????8+
11 goto step 30 if ani = ????9+
12 goto step 32 if ani = ????0+
13 stop
14 announcement 6991
15 goto vector 165 @step 1 if unconditionally
16 announcement 6992
17 goto vector 165 @step 1 if unconditionally
18 announcement 6993
19 goto vector 165 @step 1 if unconditionally
20 announcement 6994
21 goto vector 165 @step 1 if unconditionally
22 announcement 6995
23 goto vector 165 @step 1 if unconditionally
24 announcement 6996
25 goto vector 165 @step 1 if unconditionally
26 announcement 6997
27 goto vector 165 @step 1 if unconditionally
28 announcement 6998
29 goto vector 165 @step 1 if unconditionally
30 announcement 6999
31 goto vector 165 @step 1 if unconditionally
32 announcement 6990
33 goto vector 165 @step 1 if unconditionally
34 stop
display vector 165 Page x
CALL VECTOR
Number: 165 Name: ANIResp-6
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ?????1+
04 goto step 16 if ani = ?????2+
05 goto step 18 if ani = ?????3+
06 goto step 20 if ani = ?????4+
07 goto step 22 if ani = ?????5+
08 goto step 24 if ani = ?????6+
09 goto step 26 if ani = ?????7+
10 goto step 28 if ani = ?????8+
11 goto step 30 if ani = ?????9+
12 goto step 32 if ani = ?????0+
13 stop
14 announcement 6991
15 goto vector 166 @step 1 if unconditionally
16 announcement 6992
17 goto vector 166 @step 1 if unconditionally
18 announcement 6993
19 goto vector 166 @step 1 if unconditionally
20 announcement 6994
21 goto vector 166 @step 1 if unconditionally
22 announcement 6995
23 goto vector 166 @step 1 if unconditionally
24 announcement 6996
25 goto vector 166 @step 1 if unconditionally
26 announcement 6997
27 goto vector 166 @step 1 if unconditionally
28 announcement 6998
29 goto vector 166 @step 1 if unconditionally
30 announcement 6999
31 goto vector 166 @step 1 if unconditionally
32 announcement 6990
33 goto vector 166 @step 1 if unconditionally
34 stop
display vector 166 Page x
CALL VECTOR
Number: 166 Name: ANIResp-7
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ??????1+
04 goto step 16 if ani = ??????2+
05 goto step 18 if ani = ??????3+
06 goto step 20 if ani = ??????4+
07 goto step 22 if ani = ??????5+
08 goto step 24 if ani = ??????6+
09 goto step 26 if ani = ??????7+
10 goto step 28 if ani = ??????8+
11 goto step 30 if ani = ??????9+
12 goto step 32 if ani = ??????0+
13 stop
14 announcement 6991
15 goto vector 167 @step 1 if unconditionally
16 announcement 6992
17 goto vector 167 @step 1 if unconditionally
18 announcement 6993
19 goto vector 167 @step 1 if unconditionally
20 announcement 6994
21 goto vector 167 @step 1 if unconditionally
22 announcement 6995
23 goto vector 167 @step 1 if unconditionally
24 announcement 6996
25 goto vector 167 @step 1 if unconditionally
26 announcement 6997
27 goto vector 167 @step 1 if unconditionally
28 announcement 6998
29 goto vector 167 @step 1 if unconditionally
30 announcement 6999
31 goto vector 167 @step 1 if unconditionally
32 announcement 6990
33 goto vector 167 @step 1 if unconditionally
34 stop
display vector 167 Page x
CALL VECTOR
Number: 167 Name: ANIResp-8
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ???????1+
04 goto step 16 if ani = ???????2+
05 goto step 18 if ani = ???????3+
06 goto step 20 if ani = ???????4+
07 goto step 22 if ani = ???????5+
08 goto step 24 if ani = ???????6+
09 goto step 26 if ani = ???????7+
10 goto step 28 if ani = ???????8+
11 goto step 30 if ani = ???????9+
12 goto step 32 if ani = ???????0+
13 stop
14 announcement 6991
15 goto vector 168 @step 1 if unconditionally
16 announcement 6992
17 goto vector 168 @step 1 if unconditionally
18 announcement 6993
19 goto vector 168 @step 1 if unconditionally
20 announcement 6994
21 goto vector 168 @step 1 if unconditionally
22 announcement 6995
23 goto vector 168 @step 1 if unconditionally
24 announcement 6996
25 goto vector 168 @step 1 if unconditionally
26 announcement 6997
27 goto vector 168 @step 1 if unconditionally
28 announcement 6998
29 goto vector 168 @step 1 if unconditionally
30 announcement 6999
31 goto vector 168 @step 1 if unconditionally
32 announcement 6990
33 goto vector 168 @step 1 if unconditionally
34 stop
display vector 168 Page x
CALL VECTOR
Number: 168 Name: ANIResp-9
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ????????1+
04 goto step 16 if ani = ????????2+
05 goto step 18 if ani = ????????3+
06 goto step 20 if ani = ????????4+
07 goto step 22 if ani = ????????5+
08 goto step 24 if ani = ????????6+
09 goto step 26 if ani = ????????7+
10 goto step 28 if ani = ????????8+
11 goto step 30 if ani = ????????9+
12 goto step 32 if ani = ????????0+
13 stop
14 announcement 6991
15 goto vector 169 @step 1 if unconditionally
16 announcement 6992
17 goto vector 169 @step 1 if unconditionally
18 announcement 6993
19 goto vector 169 @step 1 if unconditionally
20 announcement 6994
21 goto vector 169 @step 1 if unconditionally
22 announcement 6995
23 goto vector 169 @step 1 if unconditionally
24 announcement 6996
25 goto vector 169 @step 1 if unconditionally
26 announcement 6997
27 goto vector 169 @step 1 if unconditionally
28 announcement 6998
29 goto vector 169 @step 1 if unconditionally
30 announcement 6999
31 goto vector 169 @step 1 if unconditionally
32 announcement 6990
33 goto vector 169 @step 1 if unconditionally
34 stop
display vector 169 Page x
CALL VECTOR
Number: 169 Name: ANIResp-10
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ?????????1+
04 goto step 16 if ani = ?????????2+
05 goto step 18 if ani = ?????????3+
06 goto step 20 if ani = ?????????4+
07 goto step 22 if ani = ?????????5+
08 goto step 24 if ani = ?????????6+
09 goto step 26 if ani = ?????????7+
10 goto step 28 if ani = ?????????8+
11 goto step 30 if ani = ?????????9+
12 goto step 32 if ani = ?????????0+
13 goto vector 170 @step 1 if unconditionally
14 announcement 6991
15 goto vector 170 @step 1 if unconditionally
16 announcement 6992
17 goto vector 170 @step 1 if unconditionally
18 announcement 6993
19 goto vector 170 @step 1 if unconditionally
20 announcement 6994
21 goto vector 170 @step 1 if unconditionally
22 announcement 6995
23 goto vector 170 @step 1 if unconditionally
24 announcement 6996
25 goto vector 170 @step 1 if unconditionally
26 announcement 6997
27 goto vector 170 @step 1 if unconditionally
28 announcement 6998
29 goto vector 170 @step 1 if unconditionally
30 announcement 6999
31 goto vector 170 @step 1 if unconditionally
32 announcement 6990
33 goto vector 170 @step 1 if unconditionally
34 stop
display vector 170 Page x
CALL VECTOR
Number: 170 Name: ANIResp-11
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02
03 goto step 14 if ani = ??????????1+
04 goto step 16 if ani = ??????????2+
05 goto step 18 if ani = ??????????3+
06 goto step 20 if ani = ??????????4+
07 goto step 22 if ani = ??????????5+
08 goto step 24 if ani = ??????????6+
09 goto step 26 if ani = ??????????7+
10 goto step 28 if ani = ??????????8+
11 goto step 30 if ani = ??????????9+
12 goto step 32 if ani = ??????????0+
13 goto vector 171 @step 1 if unconditionally
14 announcement 6991
15 goto vector 171 @step 1 if unconditionally
16 announcement 6992
17 goto vector 171 @step 1 if unconditionally
18 announcement 6993
19 goto vector 171 @step 1 if unconditionally
20 announcement 6994
21 goto vector 171 @step 1 if unconditionally
22 announcement 6995
23 goto vector 171 @step 1 if unconditionally
24 announcement 6996
25 goto vector 171 @step 1 if unconditionally
26 announcement 6997
27 goto vector 171 @step 1 if unconditionally
28 announcement 6998
29 goto vector 171 @step 1 if unconditionally
30 announcement 6999
31 goto vector 171 @step 1 if unconditionally
32 announcement 6990
33 goto vector 171 @step 1 if unconditionally
34 stop
display vector 171 Page x
CALL VECTOR
Number: 171 Name: ANIResp-Disc
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 goto vector 160 @step 1 if unconditionally
02
03
04
05
06
07
08 # step 1 should be disconnect, changed to go because of troubleshooting
