Every PBX needs to be able to tell its users when something’s gone awry. CM provides the ability to use announcements for intercepting.
From time to time, you might find that you need to be able to dial an extension (or DID) that transfers the caller directly to a voice mailbox that belongs to a specific (different) extension.
This post is merely a log of a particular troubleshooting experience initiated by CM IPMEDPRO alarms.
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